Services
People
News and Events
Other
Blogs

What Does a Solicitor Actually Do? A Complete Guide for Customers

  • Posted

When you hear the word Solicitor, you might think of courtrooms, legal documents or complicated disputes.

But solicitors do much more than represent people in court. They help individuals and families understand their legal rights, make important decisions, resolve problems and plan for the future.

Whether you are buying a home, dealing with a family matter, experiencing problems with your housing, facing a criminal allegation or making arrangements for what happens to your estate, a solicitor can help you understand your options and take the appropriate next steps.

At Wainwright & Cummins LLP, we understand that seeking legal advice can feel unfamiliar or daunting, particularly if you have never needed a solicitor before. Our aim is to make the process clearer by providing practical legal advice and support tailored to your circumstances.

What Is a Solicitor?

A solicitor is a qualified legal professional who advises clients on the law and helps them deal with legal matters. Depending on their area of practice, solicitors may prepare legal documents, negotiate on behalf of clients, advise on legal risks, handle transactions, manage disputes and represent clients in legal proceedings.

Solicitors work with people from all walks of life. Some clients need help with an urgent legal problem, while others seek advice to prevent difficulties arising in the future.

For example, you might contact a solicitor because you are:

·       Facing a criminal investigation or have been charged with an offence.
·       Buying or selling a property.
·       Experiencing problems with your home or landlord.
·       Going through a separation or a dispute involving children.
·       Making a will or dealing with the estate of someone who has died.

Although these situations are very different, the purpose of legal advice is similar: to help you understand your position, consider your options and make informed decisions.

What Does a Solicitor Actually Do?

The work a solicitor carries out depends on the nature of your legal matter. However, there are several important responsibilities that apply across many areas of legal practice.

1. Explaining Your Legal Rights and Options

The law can be difficult to understand, particularly when you are dealing with an unfamiliar situation or feeling under pressure.

A solicitor can explain the legal principles that apply to your circumstances, identify potential risks and help you understand the options available to you. They should also explain the possible implications of different courses of action so that you can make informed decisions.

For example, if you are involved in a dispute, you may want to know whether you have grounds to take action, whether an agreement could be reached or whether court proceedings may be necessary.

Getting advice early can help you understand where you stand before deciding what to do next.

2. Preparing and Reviewing Legal Documents

Legal documents often have important consequences. A solicitor can prepare, review or explain documents to help ensure that the relevant legal requirements are addressed.

These documents might include property contracts, court applications, agreements relating to family matters, wills or other formal legal paperwork.

A solicitor can explain what a document means, identify issues that may need attention and help you understand the commitments you are making before you sign.

3. Negotiating and Resolving Disputes

Not every legal problem needs to end up in court. Depending on the circumstances, a solicitor may be able to negotiate with another party, help clarify disagreements or explore ways to reach an agreement.

For some clients, resolving a dispute without lengthy proceedings may save time, expense and stress. In other cases, court action may be necessary to protect their rights or resolve an issue that cannot be settled by agreement.

A solicitor can advise you on the options available and help you decide how best to proceed.

4. Representing You in Legal Proceedings

When a matter goes to court, having appropriate legal representation can help you understand the process, prepare your case and present your position.

Depending on the type of case and the solicitor's qualifications and rights of audience, representation may involve preparing legal arguments, reviewing evidence, advising you before a hearing or speaking on your behalf in court.

Legal proceedings can be intimidating, especially if the outcome could affect your freedom, family, home or finances. A solicitor can explain what to expect and guide you through the relevant stages of the process.

5. Helping You Plan for the Future

Solicitors do not only deal with problems that have already arisen. They can also help you put arrangements in place to protect your interests and make future decisions easier.

This may include preparing a will, advising on a property purchase, helping you understand family arrangements or explaining your legal position before you enter into an important agreement.

Seeking advice before making a significant decision can help you identify potential issues and avoid misunderstandings later.

What Responsibilities Does a Solicitor Have Towards You?

Instructing a solicitor involves more than paying for legal advice. Solicitors and regulated law firms in England and Wales must comply with professional standards designed to protect clients and maintain public confidence in legal services.

When dealing with your matter, you should expect your solicitor to:

· Act professionally and in your interests. Your solicitor should provide advice based on your circumstances and the relevant law, while complying with their professional and legal obligations.

· Explain your options clearly. Legal advice should help you understand your position. You should be able to ask questions and seek clarification when something is unclear.

· Protect your confidentiality. Information you share with your solicitor is generally treated as confidential, subject to applicable legal and professional exceptions.

· Explain costs and charges. You should receive information about how the work will be charged for, including relevant fees and expenses, so you can make informed decisions about instructing the firm.

· Keep you appropriately informed. Your solicitor should communicate with you about important developments in your matter and explain what may happen next.

· Provide honest advice. A solicitor should explain the strengths, weaknesses and risks of your position rather than promise an outcome that cannot be guaranteed.

These responsibilities help establish a professional relationship built on trust, transparency and clear communication.

When Should You Contact a Solicitor?

Many people delay seeking legal advice because they are unsure whether their problem is serious enough, believe they should wait for more information or worry about the cost.

However, you do not necessarily need to wait until a problem becomes urgent before speaking to a solicitor.

You may benefit from obtaining advice when:

·       You receive legal paperwork or a formal notice that you do not understand.
·       You are contacted by the police or become involved in a criminal investigation.
·       You are buying or selling a property.
·       A dispute with your landlord or housing provider is not being resolved.
·       You are separating from a partner and need advice about finances or arrangements for children.
·       You want to make a will or need to deal with the estate of someone who has died.
·       You are considering taking legal action or responding to a claim.

In some situations, deadlines can be important. If you have received court papers, been given a response date or are facing an urgent legal issue, it is sensible to seek advice promptly.

Even if you are unsure which area of law your problem falls under, explaining the situation to a solicitor can help you identify the appropriate next step.

What Legal Services Can a Solicitor Help With?

Solicitors often specialise in particular areas of law. Understanding these areas can help you identify the type of support you may need.

At Wainwright & Cummins LLP, we assist clients with a range of legal matters, including Criminal Defence, Housing and Disrepair issues, Conveyancing, Family & Childcare law, and Wills & Probate matters.

· Criminal Defence: Protecting Your Rights

Being investigated for or accused of a criminal offence can be an extremely stressful experience. You may be worried about your future, your reputation, your family or the possibility of court proceedings.

A criminal defence solicitor can explain the process, advise you on your rights, help you understand the allegations and represent your interests as the case progresses.

Depending on the circumstances, legal assistance may include advice and representation at the police station, preparation for court hearings and representation in the Magistrates' Court or Crown Court.

At Wainwright & Cummins LLP, our criminal defence team assists clients at different stages of the criminal justice process. If you are facing an investigation, arrest or charge, seeking legal advice promptly can help you understand your position and the options available to you.

· Housing Law: Advice When Problems Affect Your Home

Your home is an important part of your security and wellbeing. When housing problems arise, they can affect your health, finances and day-to-day life.

A housing solicitor can advise you on relevant rights and responsibilities, help you understand your position in a dispute and explain what action may be available.

Housing matters can include issues involving landlords, poor housing conditions, disrepair and disputes about occupation or tenancy rights.

Wainwright & Cummins LLP assists clients with housing matters, including housing disrepair issues. If problems with your home remain unresolved, legal advice can help you understand the options available in your circumstances.

· Conveyancing: Guidance When Buying or Selling Property

Buying or selling a home is often one of the most significant financial transactions a person will make. Although the process may appear straightforward, it involves contracts, searches, enquiries and important legal checks.

A Conveyancing solicitor helps manage the legal aspects of a property transaction. This can include reviewing the contract, raising enquiries, checking relevant information about the property, explaining legal obligations and coordinating the steps required to complete the transaction.

Whether you are buying your first home, selling a property or moving house, a conveyancing solicitor can help you understand the process and address legal issues that arise along the way.

Wainwright & Cummins LLP provides conveyancing services to help clients navigate property transactions with appropriate legal guidance.

· Family Law: Support During Personal Changes

Family-related legal matters can be particularly sensitive because they often involve relationships, children, finances and major changes to everyday life.

A family solicitor can explain your legal position and help you understand the options available when dealing with separation, financial arrangements or matters involving children.

Depending on the circumstances, support may involve negotiation, advice about agreements or representation in family court proceedings.

At Wainwright & Cummins LLP, we recognise that every family situation is different. Obtaining advice can help you understand the relevant legal issues and make informed decisions during a difficult period.

· Wills and Probate: Planning Ahead and Managing an Estate

Making a will allows you to record your wishes about how your estate should be dealt with after your death. Without a valid will, different legal rules may determine how your estate is distributed.

A solicitor can help you prepare a will, explain the relevant considerations and advise you on arrangements suited to your circumstances.

Probate and estate administration involve dealing with the affairs of someone who has died. This may include identifying assets and liabilities, handling the relevant legal paperwork and administering the estate in accordance with the applicable rules.

These matters can feel overwhelming, particularly when you are also dealing with bereavement. Wainwright & Cummins LLP provides wills and probate services to help clients plan for the future or navigate the practical and legal responsibilities that follow a death.

What Happens When You First Contact a Solicitor?

If you have never instructed a solicitor before, you may be unsure what to expect. In most cases, the first step is simply to explain your situation and find out whether the firm can assist.

Step 1: Explain Your Situation

When you call or email a solicitor, provide a brief outline of the issue you are facing. You do not need to know the correct legal terminology or have every document ready before making an initial enquiry.

It can help to explain what has happened, whether there are any important deadlines and what you would like advice about.

Step 2: Find Out Whether the Firm Can Help

The firm can consider the nature of your enquiry and whether it handles that type of matter. If it is able to assist, you can discuss the next steps and the information needed to assess your situation.

Step 3: Understand the Costs and Process

Before formally instructing a solicitor, ask how the work will be charged for, what the service includes and whether any additional costs may arise.

You should also ask what information or documents you need to provide and how the solicitor will keep you informed.

Step 4: Receive Advice and Agree on the Next Steps

Once the solicitor has enough information to advise you, they can explain your legal position, discuss the available options and outline the proposed approach.

The work involved will depend on the matter. It may include preparing documents, communicating with another party, negotiating an agreement or representing you in legal proceedings.

Throughout the process, you should feel able to ask questions and seek clarification if you are unsure about anything.

Why Choose Wainwright & Cummins Solicitors?

Choosing a solicitor is an important decision. You want to know that the firm understands your concerns, can advise on the relevant area of law and will explain the process clearly.

Wainwright & Cummins LLP has been serving individuals, families and businesses across London for more than 40 years.

We are based in Brixton, the firm specialises in legal services across several areas of practice, including Criminal Defence, Housing, Conveyancing, Family law, and Wills and Probate.

We understand that contacting a solicitor often only happens at an important or uncertain moment in someone's life. You may need urgent advice, help resolving a dispute or guidance before making a significant decision.

Our aim is to provide practical legal support, explain the issues that matter to you and help you understand the options available in your circumstances.

Every legal matter is different, and the appropriate advice will depend on the facts of your case. We aim to help clients approach those issues with a clearer understanding of the process and what may happen next.

Whether you are dealing with an immediate legal concern or planning for the future, our team can help you establish whether we are able to assist and explain the next steps.

Speak to Wainwright & Cummins LLP Today

You do not need to understand the law before contacting a solicitor. That is what legal advice is there to help with.

If you are facing a legal problem, considering an important decision or simply need to understand your options, Wainwright & Cummins LLP is here to discuss your enquiry.

Call us on 020 7095 5700 or email newenquiries@wainwrightcummins.co.uk to speak to our team.

Explain your situation, ask your questions and find out how we may be able to help.